1. Introduction Welcome to Event Staff Australia. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, including our website, platform, and communication channels.
2. Information We Collect We collect various types of information to provide and improve our services. The types of information we collect include.
2.1 Personal Information:
- Clients: Name, email address, phone number, business details (including company name and address), and payment information (credit card or bank details).
- Staff: Name, email address, phone number, skills, availability, and payment details (such as bank account information).
2.2 Event-Related Information:
We collect event details necessary to coordinate and fulfil staffing requirements, including:
- Event date, time, location (limited to suburb, postcode, and state before booking confirmation), and staffing requirements.
2.3 Payment Information:
We process payments using third-party services such as Stripe or other secure payment processors. We do not store payment details on our servers; instead, we receive confirmation of completed transactions from these third-party services.
2.4 Automatically Collected Information:
When you visit our website, we may collect certain information automatically, including:
- IP addresses, device type, browser information, operating system details, and website usage analytics (such as pages viewed and interactions made). This data helps us improve our services and enhance user experience.
How We Use Your Information
We use the collected information for the following purposes:
- Provide and improve our services: To fulfil event staffing requirements and improve service delivery.
- Process event inquiries and bookings: To coordinate event details between clients and staff.
- Facilitate staff-client communication: To ensure smooth communication between clients and staff members throughout the event process.
- Process payments and invoices: To manage payments, billing, and invoicing accurately.
- Send email notifications: To notify you of event bookings, updates, payments, and other important service-related information.
- Ensure legal compliance: To meet legal, regulatory, and contractual obligations, including tax and employment regulations.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with others in the following situations:
- With staff and clients: As necessary for event coordination and fulfilment of staffing requirements.
- With third-party service providers: For payment processing and other support services necessary to run our organisational operations.
- When required by law or legal processes: If we are legally obligated to disclose your information, we may do so in response to legal requests (e.g., subpoenas, court orders).
- To enforce our terms of service: To protect our rights, property, or safety, or that of our users or others.
Data Security We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your user experience, analyse website traffic, and personalise content. Cookies help us remember your preferences and improve our services. You can manage your cookie preferences through your browser settings. If you choose to disable cookies, certain website features may not function properly
User Rights and Choices You have the following rights with respect to your personal information:
- Access, update, or delete your personal information: You can review, correct, or delete the personal information we hold about you.
- Opt-out of marketing emails: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
- Request a copy of your data: You may request a copy of your personal data stored by us.
To exercise any of these rights, please contact us at contact@eventstaff.au or use the contact details provided below.
Data Retention We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, for operational, legal, and compliance purposes. Afterward, your data will be securely deleted or anonymised.
Third-Party Links Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.
Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on our website, and we will notify you if the changes are significant. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: contact@eventstaff.au
Phone: 1300 555 311
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
